FAQ
1. How do I place an order?
To place an order, simply browse our collections, click on the product you like, select the quantity, and click “Add to Cart” or “Buy Now.” Follow the checkout process to complete your purchase.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery on select products and pin codes across India. Availability will be shown at checkout.
3. How long will it take to receive my order?
We typically process and ship orders within 1–3 business days. Delivery time depends on your location, but most orders are delivered within 4–9 business days.
4. How can I track my order?
Once your order is shipped, we will send you a tracking link via SMS or email. You can also track your order from the “Track Order” page on our website.
5. What is your return policy?
We offer a 7-day return or replacement policy for damaged, defective, or incorrect products. For more details, please read our [Refund Policy].
6. Do you ship all over India?
Yes, we deliver to most cities and towns across India. Remote or restricted areas may have limited service, which you can verify at checkout.
7. Are your products original and quality-checked?
Absolutely! We only list carefully sourced and quality-checked products to ensure you get value for your money.
8. How can I contact customer support?
You can reach us via:
📧 Email: zenethdeals@gmail.com
📱 WhatsApp: +91 7666572252
We respond within 24 business hours.
9. Can I cancel or modify my order after placing it?
You can cancel or modify your order within 6 hours of placing it by contacting us immediately. Once processed, cancellation may not be possible.
10. Do you offer bulk or wholesale orders?
Yes, we offer special pricing for bulk or B2B orders. Please contact us via email or WhatsApp for custom quotes and assistance.